Discover how creative omnichannel strategies and innovation helped India’s leading beauty retailer, Nykaa, win the trust of new-age shoppers and expand across digital and physical spaces.
Launched in 2012 by Falguni Nayar, Nykaa started as a digital beauty retailer. In 2015, it expanded into omnichannel retail with Luxe and On Trend stores, combining online ease with offline experience. Nykaa's strategy includes personalized ecommerce, influencer partnerships, and proprietary brands like Nykaa Cosmetics and Kay Beauty, alongside global names like Huda Beauty and Dior.